tourist rights 結果共2筆

Taipei-based WinnER International Travel Co. has ceased services for a Taiwanese tourist group visiting Phu Quoc Island in Vietnam during the Lunar New Year. The company has retained the group’s deposit and continued to charge fees, citing a violation of contract rules by Mega International Travel Service, which had not made the agreed payment. WinnER International signed a contract with Mega International on September 12, 2023, and received a deposit of NT＄700,000 on January 18, 2024. The dispute arose when the two sides could not agree on the service price, leading to WinnER International sending a notice to stop providing service on January 31, which went unanswered. As a result, WinnER International asked each passenger to pay an additional US＄720 to continue the journey. The Kien Giang Provincial Tourism Administration has deemed WinnER International’s actions a violation of regulations and will penalize the company for not adhering to travel contract regulations.

The Minister of Foreign Affairs (MOFA) has stated that Taiwanese citizens are allowed to enter Cuba with a passport valid for more than six months and a Cuban Tourist Card, according to Central News Agency (CNA). However, MOFA has urged the public to suspend travel to Cuba or check the official Cuban government website or airlines before departure due to unclear information. This response comes after a Taiwanese-Canadian and his family were denied entry into Cuba because ＂China doesn’t recognize Taiwan as a country.＂ The family’s passports were confiscated, and they were sent back to Canada after ten hours at the airport. MOFA has instructed the Taiwanese representative office in Bogota, Colombia, to investigate the issue and protect the travel rights of Taiwanese citizens.